• direct mail - cover
  • direct mail - inside
  • website
  • tv

JOURNEY® Knee - What moves you?

client/ Smith & Nephew    media/ tv + interactive
« back to all work  /  read case study »

  • JOURNEY Knee - direct mail cover
  • JOURNEY Knee - direct mail inside
  • JOURNEY Knee - website
JOURNEY Knee - What moves you?

People hate surgery, and why wouldn’t they? So how do you sell a knee replacement to someone who’s terrified of surgery? Tap the patients’ desire to get back to what moves them, which is exactly what our “What moves you?” campaign did.

Fifty-three percent of the target audience who saw the television ads responded. Ninety-two percent responded via the website. Search Engine Marketing achieved a 20.68% overall conversion rate.

A news story placed by a>m PR penetrated 58 markets, garnering 2.5 million impressions. Meanwhile, JOURNEY Knee's Philadelphia Flower Show sponsorship boosted local lead conversion from 40% to 64%.

But did it sell knee replacements? Surveys said that 57% of respondents made an appointment with a physician.


case study




Effie Finalist
Healthcare Communication & Marketing Association Gold In-Awe Award

notes